All Blog Posts

ES200 Conversion Kit

A new option on dormakaba ES250 PRO Easy now available.We are pleased to announce an exciting update to the options for the dormakaba ES250 PRO Easy sliding door operator. Starting 1st...

Welcome to a new Team Member!

We’re pleased to introduce Keegan Charles, our new Customer Sales Support. Keegan shares: “Since joining RTR in November 2025, I’ve received great support from the team and valuable training that helps...

Tech Talk - Have you joined the Engineers Hub yet?

Launched in September 2025, the Engineers Hub was built to give engineers quicker, easier access to the resources they need.  For the first time, key content like exclusive wiring diagrams,...

Outstanding Technical Support Recognised by Cus...

RTR Technical has received excellent customer feedback following on-site support in Belfast, highlighting the impact of responsive and knowledgeable technical assistance.During a recent job, customer Niall from Select Automation contacted...

New Product Launch: Roller Shutter Door Parts R...

We’re excited to announce the launch of our new range of roller shutter door spare parts section which is now live on our website. This comprehensive range has been carefully...

BEA ELIX: A Smarter Way to Manage People Flow a...

In busy environments, doors do more than open and close. They manage people flow, protect indoor comfort, and play a key role in energy efficiency. That’s why BEA ELIX represents...

Notice of Branch Closure: Thursday 21st May – T...

Please be advised that we will be closed from 5pm on Wednesday 20th May and will reopen on Tuesday 26th May at 8:30am. This is due to our team attending...

Why should you fit Finger protection?

BS EN 16005 2012  highlights the importance of preventing finger trap hazards with hinge and pivot areas.  The standard states the danger points between the door leaf and frame must be...

Broad product choice of finger protection to su...

RTR Services provides over 30 finger protection solutions covering a wide range of door types and installation needs.  These include: RollerGuard Finger Protection – A BS 8313 Roller blind-style guard...

Meet the Team - Adam Clift

In the second of a series, where we are  introducing you to members of the RTR Services Team we would like to present Adam Clift  who is our Office Manager...

ED100/250 – Energy efficiency and environmental...

Thanks to efficient closing functions such as latching and wind compensation, along with a modern gear design, the dormakaba ED100/250 operator helps maintain effective building insulation by closing doors properly....

Recent Website Feedback

We always appreciate hearing from our customers and the following recent comments highlight their experience using our online store: James - Flawless Online Purchase“Superb products, leading the category. All purchases well...

Expanding Support for the dormakaba ES250 PRO E...

RTR has introduced a comprehensive new lineup of 23 OEM spare parts for the dormakaba ES250 PRO Easy operator, giving installers and maintenance engineers a reliable source for the components...

Live discount pricing is available on our website.

Are you aware on our website once you log in your pricing now appears automatically? Existing customers: Simply log in to your account and your discounted prices will be displayed straight...

Great Training feedback!

It is always great to get feedback from customers; this is from Mark Doyle of Fireblock who along with his team recently attended one of our dormakaba ED100/250 training sessions....

TechTalk - Are you aware of the dormakaba ED CP...

In the past, installing ED 100/250 operators on the pull side of doors with deep reveals was limited, as standard configurations only supported reveal depths of up to 60 mm....

Are you aware the BEA ORASCAN can be used on Cu...

From now on, the ORASCAN also supports the automatic teach-in on both curved sliding doors and telescopic sliding doors.  A simple push on the button or a tap in the...

Connect with us on Instagram for Industry Insig...

Are you aware that RTR Services has a growing Instagram presence, @rtrservices?The feed offers followers updates on RTR Services latest innovations, product launches and industry updates. “Our goal with Instagram is...

Endorsement

We always appreciate hearing from our customers, and we were delighted to receive the following feedback from Mike Gillespie of AS Automatic Doors: “As discussed, I just wanted to say...

dormakaba ES250 PRO Easy – Direct Drive Motor T...

The dormakaba ES250 PRO Easy is equipped with latest dormakaba Direct Drive brushless and gearless motor technology, delivering dynamic and efficient operation.  This powerful motor ensures smooth and swift opening...

Tech Talk - Have you joined the Engineers Hub

If you have attended any of our training sessions over the last year you will have recently received an invitation to join our Engineers Hub. This is an exclusive area which...

Meet the team - Ashley White Business Manager

In a first of a series, we will introduce you to members of the RTR Services Team and this starts with Ashley White Business Manager who is in overall charge of the whole team at RTR Services.  How...

Training Centre Achievements 2025 Recap

We are proud to share the incredible impact of our Training Centre over the last year:  237 Trainees successfully trained   1896 total training hours delivered   Equivalent to 79...

dormakaba ES250 PRO Easy – Forced closing / For...

TechTalk - BEA Handy Guides

Are you aware of the difference between the four different BEA on-door sensors.  BEA have made it easy by having this handy comparison page where you can see the differences if you are unsure of the right sensor to use -  Safety comparison,...

Welcome Back

We hope you had a joyful and relaxing Christmas and New Year.  Sean Bennett Sales Manager says:  “As we step into 2026, we’re excited about what’s ahead and are here to support you in every way—be...

Opening and Closing Times.

Opening and closing times. The RTR Services team will shortly be taking a brief break for Christmas.  We will be sending out our last orders on the 22nd of December...

Recap of the Year

We wanted to reflect on what we have brought to you over the last twelve months in our newsletters, from the live discount option on our website in January to...

Christmas Message from Ashley White Business Ma...

Ashley White Business Manager of RTR Services says  “As we wrap up another successful and enjoyable year, we want to thank you for your continued trust and partnership, your support...

TechTalk - The Unsung Elf’s Behind the Scenes

RTR’s technical support have been working harder than Santa's workshop elves throughout the year being ready to help you tackle tricky installations, strange firmware issues, and sensor wiring mysteries. They...

January 2026 Price Increases

We would like to inform you that several price adjustments will take effect from 1st January 2026. We have made every effort to keep these changes to a minimum. Please refer...

Understanding the OPTEX Automatic Door Sensor r...

With millions of automatic doors in operation worldwide with even more sensors, it’s clear that one size does not fit all.  From narrow office doors with light pedestrian traffic to...

Thank you for your feedback!

Thank you for voting in last months poll on LinkedIn about which articles you would like to see more of, the results are now in and here are how the...

Are you aware of the distinction between Perfor...

Background: Safety Standards, PLs, and Automatic Doors  Understanding the Difference Between Performance Level C and D in Automatic Door Safety  When it comes to automatic door safety, understanding the difference...

Plan Ahead for Pre-Christmas Barrier Orders

As you know, we’re proud to have our own in-house manufacturing team that fabricates our pedestrian barrier rails. With the festive season fast approaching, we’d like to give you a...

Product Highlight: BEA ORASCAN Sensor

The BEA ORASCAN is the first ever sliding door sensor combining radar & laser technology. The laser technology has proven itself in the field since 2008; it is completely independent...

RTR Key Area – Free Training

We believe that by raising the standards of training, we contribute to the overall safety and reliability of automatic door systems everywhere. This is crucial in an industry where even...

Actively seeking endorsements

We're looking to increase the number of endorsement articles in 2026 and would love to hear from you if RTR Services has made a positive impact on one of your...

ADSA Golf Day

The RTR Golf Team had a fantastic day at the recent Automatic Door Suppliers Association Ltd Ruby Anniversary Annual Charity Golf Day! We would also like to thank all those...

We value your feedback- Help us shape our 2026 ...

As we get closer to the end of 2025, the team at RTR Services are already looking ahead to 2026—and we’d love your input. Your feedback is essential in helping...

BEA Magic switch now available in Black.

BEA have recently added the black finish to the BEA Touch Free Touchless Chroma Magic Switch. This switch is a part of a selection of black finish products range from...

Welcome to the Team: Lisa Goodman Joins RTR Ser...

We are pleased to announce the appointment of Lisa Goodman as Business Development Manager at RTR Services. She brings extensive industry expertise and a proven track record in driving customer...

Educational Tip: ES250 Pro Easy Manual operation

TechTalk: What's under the cover of the dormaka...

Pictured below are the main parts and their location under the 70mm height cover of the dormakaba ED100/250 swing operator. They are: Connection Unit – central board where all the...

RollerGuard Finger Protection

Following its successful launch in 2023 the RollerGuard ACC0127 finger guard has continued to be a favourite of our customers. For those who are unaware here are its key details...

Powered gate safety: Short history of key devel...

In recent decades, the UK automated gate industry has faced a number of notable incidents, fatalities and serious injuries among both adults and children, that revealed consistent safety failings. From...

RTR ED Comms Cable for dormakaba ED100 & ED250 ...

When running two dormakaba ED operators together as master and slave units, a Vario or continuous cover can be used to keep the space between them neat, tidy and pleasing...

Sealey Hand Tools for Door Engineers

RTR has launched a range of Sealey hand tools perfect for door engineers. From chisels to screwdrivers, spanners to ratchets, the range encompasses everything required to get a door up...

RTR Services Attending ADSA Golf Day

RTR Services are pleased to announce that we will be attending the ADSA Annual Charity Golf Day on the 18th of September 2025, at Branston Golf and Country Club. We...

At RTR Services, Exceptional Customer Service I...

In today’s fast-paced world, outstanding customer service is a necessity. At RTR Services, we take pride in delivering service that’s proactive, responsive, and genuinely customer focused. From product support to...

Securing your premises - The RTR Access Control...

RTR Services is known for its extensive range of Auto Door Operators and accessories. But did you know we also sell a wide range of components for access control? From...

The Hotron SSS-5 Swing Door Safety Sensor

The Hotron SSS-5 is a cutting-edge sensor designed to enhance pedestrian safety for swing doors. This innovative solution offers a pedestrian safety zone that ranges from 900mm wide when installed...

Do you know about the new ES250 PRO Easy?

The dormakaba ES250 PRO Easy Drive System is a state-of-the-art upgrade from previous models, offering enhanced functionality, performance, and reliability for a wide range of applications. The operator incorporates the...

RTR Services – Half-Year Newsletter Review

As we pass the halfway point of the year, it's hard to believe how quickly time has flown since our January newsletter. Over the past six months, we've been busy...

Exceptional Training Experience at RTR Services...

We were thrilled to welcome Graham Crane from Alert Locksmith to our recent Gilgen FD20 training session at the RTR Lichfield Training Centre. Graham attended the session along with colleagues...

TechTalk - What is the difference between the L...

All drive systems are supplied as Low-Energy version, which means that the opening and closing speed is restricted to a certain limit; these limits comply with EN16005. The respective limits...

RTR Key Area - Technical support

At RTR Services, we don’t treat technical support as just a help desk—it’s a core part of how we deliver long-term value to our customers. Real Expertise Where other companies...

Flushed with success – the RTR W.C. Entry & Exi...

RTR’s ever-popular W.C. Entry & Exit Kits offer a wide range of options to suit a host of automation requirements. Supplied with components to automate a W.C. door, they are...

Notice of Reduced Staffing: Thursday 15th – Mon...

Please note that we will be operating with reduced staffing from 1:00 PM on Thursday 15th May until 8:30 AM on Monday 19th May. This is to allow the majority...

Package Upgrade Notice

The ES 250 PRO Easy drive system will be available in sliding door packages, offering excellent value in the marketplace. In the short term you will also be able to...

Staff Training

We have recently undertaken training sessions for our staff on the new ES 250 PRO Easy slide operator to be ready for the launch today. The training gives our team an...

Product Launch Announcement: Introducing the do...

We are excited to unveil the newest innovation in automatic sliding door technology – the dormakaba ES 250 PRO Easy Drive System. This state-of-the-art system is an upgrade from previous...

New Lock Options

Electro-mechanical Belt Locking Device The new self-adjusting locking device is attached directly to the drive unit of the operator. The standard lock status signal contacts increase the operational safety of...

Do you know about the dormakaba retrofit kit?

Here are some key details: The mechanical and electrical components have been tested to 1,000,000 cycles with 200kg load It can be fitted into a minimum of 11 different drive...

Are you aware of the new dormakaba ED promotion...

This comprehensive sheet covers all the key functions and benefits of the dormakaba ED range making it easier than ever for you to promote the virtues of this operator. Included...

When Size Matters: The RTR Product Range

In the last 12 months, RTR Services has added more than 140 items to its already impressive range. New products include the dormakaba CPD250 arm kit, BEA Orascan sensor and...

Non-OEM batteries

RTR Services offers an extensive selection of non-OEM batteries compatible with a wide range of automatic door systems. Our inventory includes 88 products, ensuring that customers can find suitable power...

Stealth PSU now added to the range

To complement the Stealth Black maglock range, we are pleased to announce the addition of the Stealth PSU. The casing is finished in Stealth Black to match the rest of...

Customer Service - It's What We Do

RTR Services have been delivering excellent customer service to the UK auto door industry for over 25 years. During that time, the team has developed into what we believe is...

Gilgen Spare Parts Now Available!

We’re excited to expand our extensive range of spare parts with the addition of Gilgen components. We have added over 83 parts, covering the FD10, FD20, SL35, SLX and FFM...

Have you booked your training?

Our multi brand swing door and sliding door training sessions are always popular, and places get booked up fast. In fact, last year we trained over 280 engineers. It's so...

Price Reduction

We are pleased to announce that we have reduced the list price of the FLATSCAN GO sensor by £30. The FLATSCAN GO is designed to secure the moving leaves of...

Live Discount Pricing Now Available!

We've updated our website to automatically show your trade discount pricing. Existing Customers: Just log in to your account and your discounted prices will instantly appear on the product pages...

TechTalk- Are you aware of the new dormakaba ED...

Historically installing ED 100/250 on the pull side to doors with deep reveals has been an issue as they were only able to accommodate reveal depths up to 60mm. The...

Last Orders Please!

Our dispatching team will be taking a brief time out for Christmas. We will be sending out our last orders on the 20th of December to ensure delivery before the...

dormakaba Update

We would like to inform you that dormakaba will be relocating their central distribution facilities from Hitchin, Hertfordshire, to Tiverton, Devon. The last day of dispatch from Hitchin will be...

Remember to order your barriers in time for Chr...

As you are aware we have an in-house manufacturing unit which fabricates our pedestrian barrier rails and it’s that time of year when we need to give you advanced notice on...

Barriers

Originally RTR Services started as a supplier of door accessories and soon after started producing in-house aluminium protection barriers for automatic and manual doors, which we continue to produce to...

25 Years Anniversary

RTR Services are proudly celebrating our 25th anniversary this month, marking 25 years in business since our incorporation on 19th November 1999. Firstly, a HUGE thank you to all our...

ADSA Golf Day

The RTR Golf Team had a fantastic day at the recent Automatic Door Suppliers Association Ltd 10th annual golf day. Whilst we did not trouble the top of the leader...

Training Accreditation

In the world of automatic doors, precision, safety, and expertise are paramount. That’s why we are incredibly proud to announce that our training facility stands out as the only one...

TechTalk - New BEA ORASCAN sensor

The BEA ORASCAN is the first ever sliding door sensor combining radar & laser technology. The laser technology has proven itself in the field since 2008; it is completely independent...

Record Spares

We have recently added a range of Record spare parts to both our website and issue 9 catalogue, listing over 100 Record parts with clear images to identify items easily...

ED100 and ED250 now available in Black.

To tie in with our Black WC kit and range of Stealth magnets and ancillaries we have now added the ED100/250 in black to our range. As shown the main...

Product Highlight: Larco

Larco push plate switches are perfect for any automatic door system, especially where handicapped access is needed. Their stainless-steel push plate switches are available from RTR Services in a range...

Product Highlight: RTR FRG1 Finger Guard

After a successful launch in April, we want to highlight again the excellent RTR FRG1 Finger Guard which is a compact anti-finger trap solution for hinged and pivoted swing doors....

How to Guide

With the launch of the new website, we wanted to explain to new users how to place orders via our website, by following this easy guide you should be able...

Upgrade to the ED 100/250 swing door operators ...

Doors should open any time with little force and should always close securely, as simple as this sounds, the technical implementation is becoming increasingly complicated. To satisfy such complex requirements,...

Announcement: Launch of New Online Training Boo...

We are thrilled to announce the launch of our brand-new Online Training Booking System from the 1st September. This innovative platform is designed to streamline the process of enrolling in...

New Starter

We are excited to announce the appointment of Ian Marshall-Bennett to the RTR Services Team, who joined us in December as Product Manager. Ian Marshall-Bennett, says: “I’m very pleased to...

New Product Development

We are pleased to inform you that the Hotron SSR-3 sensor (our code SAP4004M) will now come with an enhanced radar module that has improved angle adjustment. The new FCC-approved universal...

Have you got yours?

We would like to remind you that our RTR Services Issue 9 catalogue is now available. It contains the latest pricing and product additions, and we have received high demand...

Updated Website

Earlier this month we refreshed and updated the RTR Services website. Whilst keeping the RTR Services look we have enhanced our website to make your purchasing experience easier and quicker...

New battery backup system for the dormakaba ED ...

In this month’s TechTalk we cover the new battery backup system for the dormakaba ED 100/250 swing operators. We will be supplying four kits:   - ACC0510 which is for...

Exciting developments at our Lichfield training...

We have been busy at our training centre, and we wanted to give you a sneak peek of what we have been working on. We have designed and are currently...

RollerSafe ACC0112-NT Fingerguard Update

Following in the footsteps of the unit is the RollerGuard ACC0127 finger guard which benefits from some of the unique features of its predecessor: Black PVC wipe clean blind fabric-...

The W.C. Range Offers New Finish Options

Product Information  The current kit can now also be supplied with a dormakaba PORTEO swing door drive unit. This stylish interior door drive unit comes complete with slide arm and...

Issue 9 is now available!

We are thrilled to announce the launch of our latest Issue 9 parts catalogue. This 706-page catalogue features: A new spare parts section containing the Record STA20 & DFA & FTA...

New Product Highlight - BEA V-switch

The V-SWITCH is a touchless opening sensor for automatic doors, using laser technology. It activates the door when an intentional movement is detected in a pre-defined area. The sensor can be surface...

We are visiting the Security Event at the NEC

The RTR Services team are looking forward to visiting The Security Event at NEC Birmingham on the 30th April and the 1st May. We will have key members of the...

CS80 MAGNEO

The CS 80 MAGNEO is our Newest Automatic Sliding Door Operator suited for use in internal applications. Read the full article to find out more about its main features.

NEW: Contactless Surface Door Release Button

The contactless surface door release button is now available in sleek black with white lettering. Read the full article to learn more about its main features.

New Catalogue

Watch out for the launch of our newest Issue 9 catalogue, packed with fresh products and spare parts. Read the full article to learn more.

Stealth Products

Discover our latest addition: The Stealth Maglocks range, perfect for modern security needs. Read the full article to learn more about the products main features and capabilities.

Industry update from ADSA

The beginning of 2024 has seen the publication of a brand-new standard BS EN 16005:2023. The Standard is key for our industry.

Welcome to a new Team Member!

We would like to welcome Summer Welsh to the RTR Services team, our new Customer Sales Support. See what she has to say.

Optex Sensor Installation Tool

In this second TechTalk article we will cover this easy to use installation tool, the Optex Sensor.

FRG1 Finger Guard

Introducing the RTR FRG1 Finger guard. Read the full article to discover the products main features and capabilities.

Welcome back and Happy New Year from all at RTR.

We hope everyone had a safe and peaceful break over the festive period.  We are excited to see what 2024 brings and we look forward to supporting you to the...

Introducing the BEA Widescan Industrial Door se...

The BEA Widescan Industrial Door sensor revolutionizes activation and safety through cutting-edge technology. Key Features of the BEA Widescan Door Sensor: 1. Precision with Laser Technology: Thanks to precise laser...

Packaging

Here at RTR, we make sure we can offer sustainable and eco-friendly alternatives when it comes to packaging and deliveries. We understand the importance of our environment and playing our...

Christmas Barrier deliveries

Our in-house barrier fabrication team need your help to ensure you get your pre-Christmas barriers in time. In the run up to Christmas its important that we get adequate notice...

Custom designed key plates

We pride ourselves in the range of products we supply and the services we offer and our in-house engraving service demonstrates this perfectly. Whether it’s detailing the switch positions or...

Coming soon TechTalk

In the first TechTalk  which in our December newsletter we will cover the wiring changes on the BEA ARTEK sensor. We will of course add the details to our RTR...

New Product Launch!

The SVP 6000 emergency escape lock is particularly suitable for  external doors that need to be permanently accessed from the inside but rendered accessible from the outside by authorized persons...

Introducing the dormakaba SVP 5000

The SVP 5000 is a purely mechanical lock which automatically locks single leaf doors after each closing cycle – offering the ultimate in both convenience and security.  Emergency escape/panic function...

The dormakaba SVP 2000 DCW Motor Lock is now av...

The SVP 2000 DCW emergency escape motor lock offers enhanced convenience with motorized unlocking. The motor lock comes into its own particularly in conjunction with access control and emergency exit...